We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US & UK customers!
* Please note that the new shipping system takes effect from Apr. 12 9:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
The fully updated list of shipping services and charges are in the table below.
* Please note:
SHIPPING RATES
COUNTRY |
STANDARD SHIPPING |
EXPRESS SHIPPING |
||
Cost |
Shipping Time |
Cost |
Shipping Time |
|
United States |
FREE for orders over US$49 |
6 - 8 |
FREE for orders over US$99 |
3 - 7 |
United Kingdom |
FREE for orders over US$49 |
7 - 10 |
FREE for orders over US$99 |
3 - 7 |
Australia |
FREE for orders over US$49 |
7 - 15 |
FREE for orders over US$99 |
6 - 10 |
New Zealand |
FREE for orders over US$49 |
10 - 18 |
FREE for orders over US$99 |
6 - 10 |
France, Germany, Spain |
FREE for orders over US$49 |
7 - 15 |
FREE for orders over US$99 |
6 - 10 |
Europe : Italy, Portugal, |
FREE for orders over US$49 |
10 - 20 |
FREE for orders over US$99 |
6 - 10 |
North America : Canada |
FREE for orders over US$49 |
7 - 15 |
FREE for orders over US$99 |
8 - 12 |
India, South Africa |
FREE for orders over US$49 |
7 - 15 |
US$4.99 for orders over US$99 |
8 - 15 |
Other Countries |
FREE for orders over US$49 |
10 - 25 |
US$4.99 for orders over US$99 |
8 - 15 |
*Note:
You can choose your preferred shipping method on the Order Information page during the checkout process.
WHAT IS ITEM PROCESSING TIME
The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, iKich cannot declare purchased items as a gift or list an amount that lower than the actual product price.